How It’s Clean is overcoming the challenge of training contract cleaning employees

15 April 2024

Keeping staff up to date with the latest techniques, legislation and best practice

Contract cleaning providers traditionally find employee training a real challenge due to the antisocial hours and shift patterns of their staff. The main reason for this is because cleaning staff can find it hard to make time to attend training sessions organised by their employer, particularly as cleaning is often a second job.


It’s Clean Ltd has developed a novel solution which means their staff can stay up to date with the latest techniques, legislation and best practice without having to find time outside their shift to attend classroom-based training.


Remote training academy


At It’s Clean we respect our employees’ time and understand that they have probably chosen their job because the shifts work around other commitments. That’s why we have developed a comprehensive online training academy for all our operatives.


Our employees learn through short and engaging weekly videos, with a quick multiple choice test at the end of each video. There are 52 training videos in all, covering everything from colour coding, COSHH, health and safety and everything to do with commercial cleaning best practice.

Incentivised learning


We are extremely proud of the fact that 15% of our staff – that’s 26 out of our 180 workforce – have now successfully completed the training academy. When anyone completes the course, they receive a £50 bonus in recognition of their achievement. We have made the videos as engaging as possible so that they are easy to watch and learn from. The bonus is an added incentive and a token of our appreciation.


We anticipate that by the end of 2024, around 70% of our staff will have completed the academy and been awarded their bonus.


Continuous improvement


We believe our approach to training is innovative and makes it easy for our teams to keep their skills and knowledge up to date. We have found that it helps with employee retention and improves customer satisfaction too.


We have invested over £20K in these online training packages and they are key to our philosophy of continuous improvement. We are certain that our positive attitude towards staff development, an innovative approach to everything we do and a mindset of excellence and improvement are behind the fact that we enjoyed growth of over 23% during the last year.


Would you like to work for an innovative cleaning company that invests in its employees? Join our team

by david 10 December 2024
A new charity in Harrogate, Reusing IT, has received a funding boost from local contract cleaning firm It’s Clean Ltd.
1 December 2024
Healthcare settings such as dental surgeries, GP clinics and other medical practices are busy environments with a particular need for reliable professional cleaning to very high standards. Hygiene is essential for these kinds of premises, which is why professional healthcare cleaning is so important, both for safety reasons and to create a calm and effective environment for patients. Keeping your medical practice spotless maintains a safe and professional space for both patients and staff but it relies on having a contract cleaning company in place that understands the unique requirements of healthcare cleaning. That’s where our professional cleaning for medical and dental surgeries and clinics comes in.  Our clients in this sector see us as a trusted partner to ensure their practice or clinic is thoroughly cleaned, without disrupting operations or compromising patient care. At It’s Clean Ltd, we specialise in contract cleaning for healthcare clinics and understand the unique requirements of medical settings. Our expert team provides cleaning services outside core hours, ensuring your practice is always pristine when your staff and patients arrive. Why You Need Specialist Cleaners for Medical Practices In a medical setting, cleanliness is not just about appearance—it’s about safety. You need a cleaning service that understands the intricacies of maintaining a sanitary and compliant space. Here are some of the key ways we meet the needs of organisations looking for expert cleaners for medical practices: Safety First: Cleaning in a Medical Environment When hiring cleaners for a dental surgery or medical clinic, it’s vital they have experience with the safety protocols specific to healthcare environments. Your cleaning team must know how to handle equipment, sharps bins and other items properly. It’s Clean Ltd ensures our cleaners are fully trained in the proper handling and disposal of hazardous waste. We work closely with you to understand the specific safety concerns in your practice, so that our cleaning solutions won’t harm equipment or jeopardize patient safety. Our team uses cleaning products that are suitable for medical settings and our teams are fully up to date with the latest best practice for maintaining hygienic healthcare premises. A Local Provider for Outstanding Service As a local cleaning firm, we are often the first choice for healthcare environments because of their particular need for a responsive service. We only work with clients within a 50-mile radius of our head office and this local focus that allows us to have fast response times and outstanding service levels. This is a huge advantage for clinics that feel it is important to build a good relationship with their contract cleaner and to have a supplier they can trust. Compliance with Regulations Trust is a fundamental element of any professional cleaning partnership, especially when dealing with confidential patient information. Your cleaning service should adhere to strict data protection and confidentiality regulations, such as GDPR and the Data Protection Act. At It’s Clean Ltd, we prioritise compliance and maintain strict protocols to ensure the safety and privacy of your patient records and medical data. Our team undergoes background checks, and we follow all relevant safety guidelines to ensure your clinic remains compliant at all times. Professionalism and Pride Your cleaning team will sometimes be working while your staff are still in the building, so professionalism is key. Cleaners should be uniformed, courteous and fully equipped when delivering any type of cleaning service, particularly GP surgery and health centre cleaning . Our team at It’s Clean Ltd takes pride in delivering reliable and professional healthcare cleaning. We ensure our staff are fully trained and always prepared to tackle any challenge. If sickness or other absences occur, we’ll ensure that your cleaning schedule is covered, so you never have to worry about the cleanliness of your practice. Check Out Reviews and References When looking for a contract cleaning supplier for your clinic, it’s important to check reviews and seek references from other businesses in the industry. Look for a cleaning service that has a proven track record of working in similar settings. At It’s Clean Ltd, we have a long history of serving dental and medical professionals with exceptional cleaning services. Our clients trust us because we consistently deliver high-quality, reliable service. We invite you to read all our testimonials Relationship Building A good cleaning service isn’t just a one-time solution—it’s a long-term partnership. Over time, your cleaning team should become familiar with your clinic's specific needs and provide a personalized service that evolves with your business. With It’s Clean Ltd, we strive to build strong, lasting partnerships with our clients. We pride ourselves on being a reliable partner that can be trusted to maintain the highest standards of cleanliness. The Benefits of Choosing It’s Clean Ltd for Your Medical Practice At It’s Clean Ltd, we specialise in professional cleaning for healthcare practices. Our team is local and committed to offering flexible, efficient, and compliant cleaning solutions tailored to your needs. Contact us today for a free survey and quotation to discover how we can help maintain a safe and clean environment for your clinic.
Show More
Share by: