Cleaners: The Unsung Heroes of the Pandemic

David Whan • Oct 10, 2021

A Date for Your Diary: National Thank Your Cleaner Day on 20 October 2021

It's Clean cleaners montage

Whilst the world stood on their doorsteps to put their hands together for our wonderful carers last year, there was another team of people busily working away in every corner of the world to keep the infection from spreading, and to keep us all safe.


Working in the shadows, unnoticed and often underappreciated, this team of people worked tirelessly, day and night. Adapting their hours, their products, their areas of focus, to meet the challenging and every changing demand of keeping Covid at bay.

Who are they? They are the Cleaners! They are YOUR Cleaners!

People take cleaning as a profession for many different reasons, maybe it’s a job to make ends meet, or to earn a little extra on the side, others just love cleaning and the extra exercise! Nobody would have ever thought, during the unprecedented pandemic that our little cleaners would be integral at keeping the world safe. They were directly on the front line!


They kept the cogs turning. They enhanced their services. Cleaning every part of the building which had been touched by human hands; every light switch, every door handle, every toilet flush and tap, and in doing so put themselves at risk of being infected. They adapted the chemicals they used, which involved additional COSHH training, to disinfect and kill the virus. They changed their work schedules to assist clients with social distancing requirements. In making these adaptations, The Cleaners, kept this virus at bay.


Now the world is getting back to some sort of normality, workplaces are filling back up as home workers return, trade shows and conferences are refilling our event centres and schools are back to full capacity. Suddenly the presence of a cleaner is no longer reserved for out of hours, being visual to our clients is comforting and reassuring. Cleaning is watched, judged, and hopefully, more appreciated.


On National Thank Your Cleaner Day, we would like to personally thank each one of our staff, and to show our thanks we have added 2 hours overtime pay to each of our operatives October’s pay. We know that any recognition you may also be able to give your cleaner would be most appreciated. The resilience, flexibility, and bravery they have shown throughout the pandemic has been astounding. They are the true lifeblood of our company and an absolute pleasure to have as part of the It’s Clean Family.

 

Thank you to all our Cleaning Operatives!

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Artificial Intelligence (AI) is changing the way we live and work in all sorts of ways and the commercial cleaning sector is no exception. However, whereas technology can improve safety, efficiency and security, professional contract cleaning is still a people business. So, how far is AI likely to impact commercial cleaning, what improvements might we see and where will human involvement remain an essential part of the job? Robots, smart systems and automation We have already seen a huge amount of innovation with the introduction of smart cleaning technology and devices. Robotic floor cleaning, air quality sensors and smart systems that create alerts when dispensers need refilling are all improvements that have enhanced quality and improved facilities management. At It’s Clean Ltd we have knowledge and experience of all the latest innovations and can incorporate the use of smart systems for customers whose premises would benefit from them. Data and management The data that can be collated through the use of smart systems, like those described above, is another aspect of the progressive innovation we are seeing in the cleaning sector. The ability to analyse how often things need cleaning and refilling leads to greater knowledge for budgeting and will in turn result in wider innovation and opportunities for artificial intelligence. Virtual training In many industries, virtual reality is used to help train engineers and operatives in a simulated setting. Whilst this may become more widely used in commercial cleaning settings, we are proud to already be using technology to enhance the knowledge and expertise of our staff. Our online training programme can be accessed anywhere by staff and keeps them updated on all the latest techniques, products and processes. You can read more about our training programme here . The human touch AI technology will evolve to support cleaner and healthier buildings in situations where it makes sense to spend time and money innovating - where there is a significant positive impact on public health, safety and efficiency, for example. This is why much of the change is coming in the form of smart sensors, data collection and the automation of repetitive and time-consuming tasks. Anyone who has ever engaged a commercial cleaning company will know that the real value comes from having people on site who know the building, understand the needs of those using it and have the ability to adapt quickly to manage the unexpected. At It’s Clean Ltd we take time to survey every building before we embark on a contract. We get to know the business so that we understand the expectations and needs of the customer. Our cleaning teams are fully aware of what is expected of them but they are also adaptable, which is extremely important. Commercial cleaning involves a lot of routine work but it also presents challenge and change. We pride ourselves in adapting, exceeding expectations and solving the many challenges that we face as a team during our day to day work. We also focus on developing strong relationships with our customers, which allows us to review, adapt and evolve so that we are always delivering the very best service possible. No matter how much technology and artificial intelligence change the machinery and processes involved in our industry, commercial cleaning is, and always will be, a people business. Contact us to arrange a site survey. 
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