Cleaners Join the List of COVID-19 Heroes

David Whan • 11 March 2021
Cleaners preparing for Coronavirus disinfection

The COVID-19 pandemic has highlighted and championed the role of the cleaner more than ever before. And the cleaning of workplaces and public spaces has never seemed so important. Many professional cleaning companies, such as the team here at It’s Clean, think this is due to the new levels of expectation of customers who are desperate for their premises to be safe to re-open and to be maintained as open. As a result, the previously derided word ‘housekeeping’, once met with an instantaneous rolling of the eyes, has now taken on a renewed significance.


For a long time, cleaners have been the forgotten or unseen cog in the wheels of industry. Largely working out of hours in deserted buildings, they were deemed of secondary importance as a core function by many businesses, but as the second wave of the COVID-19 pandemic subsides and people prepare to return to work, hopefully for good, housekeeping is the new buzzword, and is seen as critical in maintaining public health in the UK.

A new appreciation of the cleaning industry

Whilst cleaners themselves may lend a cynical view of proceedings, given how housekeeping has been positioned in the list of priorities over the years, the new appreciation of the cleaning discipline is certainly welcomed by the professional cleaning industry.


Prior to the COVID-19 pandemic, cleaning was largely considered to be a convenience service, and whilst employers wanted and needed premises to be clean, it wasn’t critical to the functioning of the organisation. But now businesses face the threat of COVID-19 infection breakouts and premises being shut down again, and cleaners are now deemed to be “guardians of impeccable hygiene”, and new standards and protocols represent the difference between some organisations continuing to function, or not.


Ultimately, employers have a moral duty and employees need to feel safe and comfortable in returning to work and staying there, and many premises and procedures have had to be adapted and changed as a result of the COVID-19 threat. For cleaning companies this has required an element of re-training and researching of new materials and substances. 

New COVID-19 cleaning protocols 

At It’s Clean Ltd, we are commercial cleaning specialists covering Leeds, Harrogate and York and we have introduced new services such as fogging and touch point cleaning, specifically to combat the spread of the COVID-19 infection. Cleaners have also had to adapt to wearing additional PPE, and as a result are viewed now as more of a professional equal, when considered against other contractors an organisation might employ.


Naturally home working dramatically affected the professional cleaning sector, with man hours and volumes of work disappearing overnight, and continuing in some cases for a full 12 months. Some organisations have implemented bonus schemes and have paid overtime to fairly reflect the upheaval of new procedures and the importance of what is now a key function in an organisation.


Certainly, at It’s Clean we have seen this, and we can also report that work is slowly picking up as businesses prepare their premises for re-opening and put systems in place to ensure they stay open. This has involved a huge amount of cooperation between employers and cleaning contractors and certainly, there is a renewed gratitude for the critical service professional cleaning companies are providing, even if that has always been the case. For now, It’s Clean are available to discuss how intensive cleaning can assist your business in re-opening, and how our routine cleaning procedures can ensure your return to normal remains possible. Contact us for a free quote today or call It’s Clean Ltd on 01423 566785.

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by david 10 March 2025
At It’s Clean Ltd, we understand that choosing a reliable contract cleaning service is an important decision – and one that’s going to help you maintain a spotless and hygienic workplace. Whether you manage an office, a healthcare facility, or a retail space, a clean environment is crucial for staff productivity and customer satisfaction. To help you make an informed decision, we’ve answered some of the most frequently asked questions about our commercial cleaning services. 1. What is contract cleaning? Contract cleaning refers to regular, scheduled cleaning services tailored to your business needs. Rather than hiring in-house cleaners, businesses partner with professional cleaning companies like It’s Clean Ltd to ensure their premises remain hygienic, presentable, and compliant with health and safety regulations. Outsourced contract cleaning also means businesses don’t have the headache of managing extra staff and rotas for cleaning personnel. 2. What types of businesses do you provide contract cleaning for? We provide commercial cleaning services for a wide range of industries, including: Offices and Corporate Buildings – A clean office promotes a professional image. We provide scheduled cleaning to keep your workspace tidy and hygienic. Healthcare and Medical Facilities – We understand the importance of maintaining strict hygiene standards in medical environments. Our team is trained to follow industry-specific cleaning protocols to ensure patient, client and staff safety. Retail Stores, Shopping Centres and Showrooms – First impressions matter. We help keep retail spaces spotless, enhancing the shopping experience for your customers and maintaining a welcoming environment. Schools and Educational Institutions – Clean and sanitised learning environments contribute to better student health and focus. We offer flexible cleaning schedules to accommodate school hours and term times. Industrial and Warehouse Spaces – Industrial areas require a carefully planned and fully compliant approach due to the nature of the work environment. Our team is equipped to handle everything from dust control to heavy-duty floor cleaning. Hospitality, Leisure and Event Venues – Hotels, restaurants, entertainment and event venues rely on cleanliness for customer satisfaction. We provide discreet and efficient cleaning to keep your establishment looking its best. You can read our video testimonial with the Yorkshire Event Centre here . As we work exclusively with local clients, we offer unparalleled flexibility in scheduling and services, ensuring that our cleaning plans fit seamlessly into your business operations. 3. What cleaning services are included in a contract cleaning agreement? Our contract cleaning services are tailored to your specific requirements and may include: Daily Office Cleaning (dusting, vacuuming, sanitising surfaces) – Routine maintenance ensures a clean and pleasant workspace, preventing the build-up of dust and germs. Washroom and Hygiene Services – From soap dispensers to deep-cleaning toilets, we ensure your washrooms remain spotless and fully stocked with hygiene essentials. Carpet and Floor Cleaning – We provide specialised treatments for carpets, hardwood floors, and tiles to maintain their appearance and longevity. Window and Glass Cleaning – Our streak-free window cleaning service keeps your premises looking bright and professional, inside and out. Deep Cleaning and Disinfection Services – We offer periodic deep cleans to target high-touch surfaces and areas prone to bacteria build-up. Waste Management and Recycling Solutions – We assist in efficient waste disposal and recycling programmes to help your business meet sustainability goals. Because we only work with local clients, we can quickly adapt to your changing needs, offering additional services at short notice and ensuring our cleaning schedules remain flexible and convenient for you. 4. How often can I schedule contract cleaning? We offer flexible cleaning schedules, including daily, weekly and monthly cleaning services. Whether you need a full cleaning service every day or a deep clean periodically, we work around your business hours to minimise disruption. 5. Are your cleaners professionally trained and insured? Yes! All our cleaning staff are fully trained, DBS-checked, and insured. We ensure our team follows industry best practices and uses the latest eco-friendly cleaning products to deliver a safe and effective service. 6. Do you use eco-friendly cleaning products? Absolutely! We are committed to environmentally friendly cleaning, using sustainable and non-toxic products that are safe for employees, customers, and the planet. 7. How much does contract cleaning cost? The cost of contract cleaning depends on several factors, including: The size of your premises The frequency of cleaning The specific services required We provide a free, no-obligation quote based on your needs, ensuring competitive pricing for high-quality services. Request a free survey and quote 8. Can I customise my contract cleaning package? Yes! We offer bespoke cleaning solutions tailored to your business. We will create a package that suits your budget and cleaning requirements. 9. What happens if I need additional cleaning services? We understand that business needs can change. If you require extra cleaning services due to seasonal demands, special events, or unexpected circumstances, we can adjust your cleaning plan accordingly. 10. How do I get started with contract cleaning services? Getting started is easy! Simply contact us for a free consultation and site assessment. Our team will discuss your requirements, visit your site(s), provide a customised cleaning plan and arrange a start date that works for you. If you’re looking for reliable contract cleaning services in Harrogate, Wetherby, Ripon, Knaresborough, Leeds, York and the surrounding areas, It’s Clean Ltd is here to help. Our professional team is committed to delivering exceptional commercial cleaning solutions tailored to your business needs. Call us today at 01423 566785 or visit www.itsclean.co.uk to request a free quote.
by david 3 March 2025
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